European Privacy Policy and Terms of Use


This Privacy Policy and Terms of Use is comprised of the provisions of this document, together with the provisions of the global Teradata Privacy Policy Statement and Site Terms which are not expressly altered and superseded by this document. You may review the current global Teradata Privacy Policy Statement and Site Terms from the (non-mobile) www.teradata.com website by selecting the ‘Privacy/Terms of Use’ tab (or at http://www.teradata.com/privacy). The privacy and legal provisions of the current global Teradata Privacy Policy Statement and Site Terms are hereby incorporated into this document/page by reference. This Privacy Policy and Terms of Use applies to Teradata’s practices regarding the collection, use and retention of information about you in connection with this particular Website, as well as the terms upon which you use this Website. The provisions of previous versions corresponding with this Privacy Policy and Terms of Use shall cease to apply to information previously collected through this Website, and shall be superseded by the subsequent version of this Privacy Policy and Terms of Use with respect to that previously-collected information, commencing 30 days after a new version of this privacy document/page has been posted in connection with this Website or, with respect to provisions incorporated by reference from the global Teradata Privacy Policy Statement and Site Terms, a new version of the global Teradata Privacy Policy Statement and Site Terms has been posted in connection with the non-mobile version of the www.teradata.com website.

The website is operated, hosted and owned by the legal entity named in the “Legal” notice page on the website. The Website Provider is part of the Teradata Group. We are highly committed to protecting and respecting your privacy, as well as to ensuring you are aware of the terms of use for this Website. This policy (together with the global Teradata Privacy Policy Statement and Site Terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide us with, will be processed by us, and the terms upon which you use this Website. Please read the following carefully.

RESPONSIBILITY

The data controller of this site is the Website Provider as named in the “Legal” notice page on Our site. If you are located in the European Union, our appointed representative is Ethics, Compliance and Privacy Office, Teradata Corporation, 10000 Innovation Drive, Dayton, Ohio 45342-4927.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site (Our Site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • Any information that can be used to distinguish or trace your identity, such as name or email address, (Personal Data) are only being collected, processed or shared if this is permitted by law or you gave your consent to do so. On Our Site you can share Personal Data with us by ordering our newsletter. You will be asked separately for your consent to process your Personal Data and to receive this newsletter.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access. 
  • Your IP-address will be stored if you choose register with Our Site and log in.
  • If you log into our site or transact with us online we may associate your name other physical identity information with the information collected using digital identifiers.
  • In providing services to our clients we hold personal information of every kind.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. Additionally our Web Analytic Tools are using your IP address to allow us statistical information about our users. This is statistical data about our users' browsing actions and patterns, and does not disclose your identity to us but can theoretically be used to identify an individual. Please continue reading below for more information about Google Analytics. 

NEWSLETTER AND REGISTRATION 

With our newsletter we will keep you up to date with all the latest news connected with our business and you will also receive our most recent client case studies. If you would like to receive our newsletters please sign up using the form on Our Site provided for this purpose. You will have to provide us with a valid email address and information that will allow us to check whether you are the owner of this email address. This includes at least your name, first name and your title.

When registering for our newsletters we will store your IP address with a time stamp to be able to prove the registration in case someone is using your email address without your permission. You can withdraw your consent to receive our newsletter and to store your Personal Data at any time using the link within the newsletter or by sending us an email.

By registering to the Teradata T-Pass web account you accept our global Teradata Privacy Policy Statement and Site Terms and you consent that the personal data you are providing will be processed in the United States for the purposes described in the global Teradata Privacy Policy Statement and Site Terms. Through your registration you provide us with more details about your person as name, first name, postal address, the company you work for, your job title, your phone number and your industry preference. You can withdraw your consent to store your Personal Data at any time.

COOKIES

Our Site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve Our Site. You can also access Our Site without using cookies. For this purpose please turn off the acceptance of cookies in your default internet browser. However, there might be features on Our Site you will not be able to use without allowing Cookies.

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve Our Site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:
 
Strictly necessary cookies
These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or help us to choose the right language for you. 

Analytical/performance cookies 
They allow us to recognise and count the number of visitors and to see how visitors move around Our Site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences e.g. language or region.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

More information

Webserver

ASP.NET_SessionId

IIS based Session Cookie

Session Based Cookie

CMS

EkAnalytics

Ektron Analytics

 

CMS

EktGUID

User GUID from ektron

 

Custom

TargetedIndustry

Cookie being set to drive mbox displays by industry

 

 3rd party

 _utma

Google Analytics Cookie

persistent cookie. It keeps track of the number of times a visitor has been to Our Site pertaining to the cookie, when their first visit was, and when their last visit occurred.

 3rd party

 _utmb

 Google Analytics Cookie

__utmb takes a timestamp of the exact moment in time when a visitor enters Our Site, it expires 30 minutes after the end of a session.

 3rd party

 _utmc

 Google Analytics Cookie

It takes a timestamp of the exact moment in time when a visitor leaves Our Site. Session Based Cookie.

 3rd party

 _utmz

 Google Analytics Cookie

__utmz keeps track of where you came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 6 months. 

 Browser

cookies

 Browser based Definition

 Session Based Cookie

 CMS

 ecm

 Ektron primary cookie.  Stores many of the users preferences. This cookie is required by the CMS.

 Session Based Cookie

 3rd party

 mbox

Adobe Test and Target Cookie

 

 3rd party

  Mp_126e3f5665be822cd3940d6faf052e5_mixpanel

Adobe Test and Target Cookie 

 

 3rd party

s_cc

Adobe Site Catalyst 

 Session Based Cookie

 3rd party

s_fid

Adobe Site Catalyst  

 

 3rd party

s_sq

Adobe Site Catalyst 

 Session Based Cookie

 3rd party

s_vi

Adobe Site Catalyst  

 

Custom

td_caching

 

Session Based Cookie

Custom

td_contact

RMDB Lead Gen information stored for Users who are downloading assets

 

Custom

Cms_a

Contact Number

 

Custom

Cms_b

Encrypted Password

 

Custom

Cms_c

Auto Login

 

Custom

Cms_d

Hashed Password

 

Custom

OMRC_a

Oracle Migration Resource Center Contact Number

 

Custom

Rc_program_no

Oracle Migration Resource Center RMDB Program Number

 

Custom

GeoIPDetected

Holds information about the Country for the user that has been detected by the users IP address

 

[Please note that our advertisers may also use cookies, over which we have no control.] 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) or choose on first request not to allow cookies you may not be able to access all or parts of our site. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.

Except for essential cookies, all cookies will expire after 1 year.

WEB ANALYTIC TOOL

With your permission, we set cookies on your computer (that begin with _utm) so that we can have access to Google Analytics Services and Omniture SiteCatalyst. Google Analytics is a web analysis service of Google Inc. (Google), SiteCatalyst is a web analysis service from Adobe Systems Inc. (Adobe). You can read more about Google Analytics on their own site http://www.google.com/analytics/features/index.html and about SiteCatalyst on http://www.adobe.com/uk/privacy/analytics.html?f=2o7. Google and Adobe store analytical data such as the data generated with their cookies or web beacons and transferred to their servers. Google and Adobe collect information about how you got to our website. We do not gain access to the information collected by Google Analytics or SiteCatalyst the systems only provide us with analysis. Some of Google’s cookies are set to remain for up to two years. To opt out of receiving any persistent cookies associated with the SiteCatalyst HBX service at Our Site you can request an "opt out" cookie from Adobe (id = OPT_OUT). If you accept this cookie, their servers will recognize it as an opt out cookie and will not attempt to deliver persistent cookies to you in the future. To learn more about how to opt out please visit SiteCatalyst’s site under http://www.adobe.com/privacy/analytics/visual-sciences/policy.html.

SOCIAL PLUGINS AND SHARE BUTTONS

Our Site is using various Plugins from social networking sites. With these plugins you may share that you like Our Site or visit our respective sites within the networks. Currently we are using the social plugins of the following networks:

  • The “Like” button by facebook.com which is ultimately run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), you can identify this plugin by the white “thumb up” on a blue ground or a white “f” on blue ground, the list and the look of Facebook’s plugins can be viewed on developers.facebook.com/plugins; 
  • “+1″ button of the social network Google Plus, run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”), the plugin of “+1” can be recognized by its sign “+1” on a white or coloured background;
  • Share-Button from LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, the LinkedIn Plugins can be reviewed onhttp://developer.linkedin.com/plugins
  • Share-Button from Twitter, Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, you can identify the Twitter plugin by a stylised blue bird or a blue minor “t” on blue ground, you can find more information on their site: https://dev.twitter.com/;

When visiting Our Site which contains a Social Plugin of one of the above named networks your browser will establish a direct connection to the respective social network’s servers in the USA enabling the respective social network to receive information about you having accessed Our Site. We have no influence over the data gathered by the Plugins and do not know about the data gathered by the respective social network. To our knowledge, the embedded plugins provide the respective social network with information that you have accessed Our Site. If you are logged into the respective social network your visit can be linked to your account. If you interact with the Plugins the corresponding information will also be shared with the respective social network and linked to your account. Even if you are not logged into the respective network there is the possibility that the Plugins transmit your IP-address to the respective social network. 

For the purpose and scope of data collection and the further processing and use of data by the respective social network as well as your rights and ways to protect your privacy, please see the privacy notices at http://www.google.com/intl/de/+/policy/+1button.html, www.facebook.com/policy.php, https://twitter.com/privacy and http://www.linkedin.com/ static?key=privacy_policy&trk=hb_ft_priv.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us for using the website is stored on our secure servers. We protect the confidentiality and integrity of any personal information you provided by appropriate security measures. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site, especially if a third party commits an act such as fraud which leads to a security breach in our website and/or in our information system; any transmission is given at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent any unauthorised access.

Your information may be transferred to and maintained on servers located outside of your country where the privacy/data protection laws may not provide the same protection level as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, we transfer Personal Information to the United States and process it there. To ensure the safety of this transfer and the compliance with the applicable European data law, we utilize EU Model Contracts and express consents (Data Transfer Agreements) and principles aligned with the U.S.-EU Safe Harbor program in relation to personal information originating the European Union or the United States. You will find more information about our use of Data Transfer Agreements and application of Safe- Harbor-aligned principles in our global Teradata Privacy Policy Statement and Site Terms at http://www.teradata.com/privacy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from Our Site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. 
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service, if you choose to do so.


DISCLOSURE OF YOUR INFORMATION

We may disclose anonymised information for marketing purposes to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. If you are in the European Union, your Personal Data will only be disclosed to third parties, processed or collected if we are legally obliged; or if the disclosure is necessary to deliver the service you requested; or for payment issues; or if you gave us your consent to share your Personal Data with the members of our group and we will only use your Personal Data for the sole purpose you authorised; or we were obliged to collect it; or for reasons necessary to deliver the service you requested; or for payment issues.

You have the right to ask us, if any of your Personal Data is stored by us and what kind. You also have the right to ask us for the purpose we collected this data. If you are in the European Union and have any questions regarding Data Protection or the processing of your Personal Data you can contact us via email at Ethics&ComplianceOffice.TD@teradata.com. The applicable law gives you the right to access all personal information held about you. Your right of access can be exercised in accordance with the law. Furthermore you have to have the right that we rectify, complete, update, block or delete any of your data if this does not conflict with our legal duty to store this data.

CHANGES TO OUR PRIVACY POLICY 

Any changes we may make to our privacy policy in the future will be posted on this page.

TERMS OF USE

1. DEFINITIONS
References to 'you', 'your' and 'yours' are references to the person(s) accessing Our Site.
References to the ‘Website Provider’ are references to the owner of this website, which is the legal entity named in the legal notice on the site.
References to 'we', 'us' and 'our' are references to the Website Provider.
References to ‘Our Site’ shall include the site with the URL www.teradata.com.

2. INTELLECTUAL PROPERTY
Copyright in the pages screens, information and material in their arrangement included on Our Site is owned by or licensed to the Website Provider unless stated otherwise. You may imprint, copy, download or temporarily store extracts from Our Site for your personal information. You must not alter anything. Any other use is prohibited unless you obtain our prior written consent. In particular no one may use part of our Site on any other website, or link any other website to Our Site, without our prior written permission.

3. USE
This Site is currently intended for appropriate use only. You are wholly responsible for your use and the use of any third party who accesses Our Site from your computer. You must therefore ensure that any such third party complies with these Terms and Conditions of use.

4. WARRANTY
The following clauses exclude or limit our legal liability for Our Site. You should read them carefully. They all apply only as far as the law permits.

Whilst we have taken reasonable steps to ensure the accuracy, currency, availability correctness and completeness of the information contained on Our Site, information is provided on an "as is", "as available" basis and we do not give or make any warranty or representation of any kind, whether express or implied. The use of Our Site is at your sole risk. We shall not be liable for any loss or damage whatsoever and howsoever caused or arising as a result of your use of or reliance on the information contained on Our Site to the maximum extent permitted by law.

We do not represent or warrant that Our Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, or that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with Our Site.

5. NO OFFER
The information on this site is provided for general reference purposes only. Neither the information, nor any opinion contained on Our Site constitutes an offer to sell or solicitation or an offer to buy any services or any advice or recommendation with respect to such services or a guarantee for our products or services.

6. THIRD PARTY SITES
Where we provide hypertext links to other locations on the Internet, we do so for information purposes only. When providing the links for the first time we duly ensure that the content in the link and/or the page the link directs to do not violate any third parties’ rights or any applicable law.

We are not responsible for the change of content of any websites or pages linked to or linking to this Site after our initial inspection of the linked content. We do not continuously verify the content of any such websites. If you notice any irregularity, inappropriate content, violation or infringement of any third parties’ rights, please notify us and we will take out the link to this content immediately.

Further, following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any damages or in other way in connection with linking. Links to downloadable software sites are for convenience only for which we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on Our Site.