Retail - CX Executive Briefing
This datasheet explores how retail and CPG organizations can deliver frictionless and engaging customer experiences. As consumers move to digital channels, it's more important than ever to deliver exceptional experiences that feel individual, effortless, and hyper-personalized. Successful organizations are leveraging data and analytics to differentiate from their competition. Teradata has identified the core data anlytic disciplines that are required for an organization to meet customer experiences around CX.