groups Customer experience (CX)

Drive better customer experience (CX) with AI

Earn customer loyalty with more personalized experiences—enabled by next-generation AI for customer experience innovation.

AI for customer experience: Customer loyalty

Stand out by truly knowing your customers

AI enables you to better understand, anticipate, and meet customer needs across the customer experience journey.

Customer experience carries higher stakes than ever

Customer experience carries higher stakes than ever

Consumers are 3.5x more likely to purchase more products and services from a brand after a positive customer experience. But 32% of customers will walk away from a brand they love after one bad experience.

Find more insights on how agentic AI is changing the customer experience landscape.

AI for customer experience: Use cases

Get actionable customer signals with innovative AI solutions

Build your customer experience on trusted data and insights for better results.

AI for customer experience: Autonomous customer intelligence

Why choose Teradata for enterprise AI

Teradata’s Autonomous Customer Intelligence delivers real-time signal detection and engagement, embedding intelligent agents across data products for scalable, autonomous outcomes. Teradata excels by integrating industry expertise into its AI, offering a robust, enterprise-grade data foundation with built-in governance for trustworthy, scalable decisions.

AI for customer experience: Customer intelligence framework

From data to signals. From insight to action.

The Customer Intelligence Framework is your foundation for real-time, adaptive, and autonomous customer engagement. It leverages Teradata’s unified data architecture to seamlessly connect insights, signals, and actions, enabling enterprises to deliver highly personalized experiences at scale.

Customer Intelligence Framework diagram
AI for customer experience: Success stories

See how top companies succeed with Teradata

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Talk to an expert

Be ready for the future of customer experience innovation

Enhance customer engagement with AI and take advantage of Teradata’s Maturity Assessment Workshop to pinpoint your organization’s AI readiness. Discover new opportunities and let Teradata guide you toward innovative, AI-driven results.



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