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Customer churn prediction
Create telco customers for life
Quickly identify customer churn factors and how to solve for them with smarter machine learning from Teradata VantageCloud and ClearScape Analytics™.
Why ClearScape Analytics for telco customer churn prediction
Reverse customer churn with advanced machine learning solutions
Successful telecommunications companies know it’s more cost-effective to keep customers than find new ones. But many organizations struggle to process the massive amounts of data needed to understand customer churn.
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Mobile and data usage patterns
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Billing information
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Demographics
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Customer interactions
To help uncover underlying causes of churn, VantageCloud and ClearScape Analytics enable teams to quickly analyze massive amounts of customer data.
With powerful machine learning (ML) and predictive analytic capabilities, your team can build churn prediction models and proactively reach out to at-risk customers with personalized offers or other incentives.
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Less churn. More retention.
See how your team can better predict and address customer churn with the right analytics engine. In our free, hands-on demo environment for ClearScape Analytics, explore how you can:
- Uncover customer behavior patterns indicative of churn
- Identify customer segments most at risk of leaving
- Increase opportunities for intervention to save customers
- Determine optimal times to begin targeted marketing or other promotions
- Increase overall customer retention
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ML-powered churn reduction
Traditional ML and AI development and deployment pipelines require manual system integrations across the lifecycle. The result? Complex, error-prone processes that don’t make it into production and never deliver results. ClearScape Analytics solves this deployment gap with highly scalable, easy-to-use analytic capabilities, all in a single connected platform.
Reverse churn and create customers for life
See firsthand how you can uncover powerful insights to better predict and address customer churn. Test drive ClearScape Analytics in our free, self-service demo environment.