Discover
Connect every customer interaction across platforms by harmonizing data for an accurate view of your CX.
- Repair broken digital journeys
- Achieve multi-touch attribution
- Reduce customer service inefficiencies
- Optimize onboarding programs
Delivering customer loyalty with AI
Stand out by truly knowing your customers
AI enables you to better understand, anticipate, and meet customer needs across the CX journey.
Predict
Spot opportunities before they happen with plug-and-play models that anticipate customer needs and preferences across the customer journey.
- Hyper-personalize experiences
- Predict intent to buy
- Forecast and prevent churn
- Resolve and avoid customer dissatisfaction
Activate
Reduce friction and increase loyalty by scaling personalized offers, service messages, content, and retargeting in real time through trusted automation.
- Deliver real-time, contextualized digital experiences
- Enable predictive retargeting
- Deploy real-time cross-sell/up-sell recommendations
- Support agents with real-time customer-service recommendations
Customer experience carries higher stakes than ever
Consumers are 3.5x more likely to purchase more products and services from a brand after a positive customer experience. But 32% of customers will walk away from a brand they love after one bad experience.
Use cases in your industry
Get actionable customer signals with innovative AI solutions
Build your CX on trusted data and insights for better results
Customer success stories
See how top companies succeed with Teradata
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Join the future of CX innovation with AI
Revolutionize your customer interactions by embracing the possibilities with AI. Find out how Teradata can help your organization explore groundbreaking AI opportunities today