Other Terms

Data Security

Teradata will take reasonable steps to ensure that Personal Data is accurate, complete, current, secure, and reliable for its intended uses as described in this Privacy Statement. We employ reasonable physical, administrative, procedural, and technical security measures to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Some of the security measures we employ include, among others:

• Security policies. We design, implement, and support our IT infrastructure, data center operations, cloud operations, products, and services according to documented security policies. At least annually, we assess our policy compliance and make necessary improvements to our policies and practices.
• Employee training and responsibilities. We take steps to reduce the risks of human error, theft, fraud, and misuse of our facilities. We train our personnel on our Privacy and security policies. We also require employees to sign confidentiality agreements. We have also designated a Chief Security Officer with ultimate responsibility for managing our global information security program.
• Access control. We limit access to Personal Data only to those individuals who have an authorized purpose for accessing that information. We terminate those access privileges and credentials following job changes that no longer require such access and upon employment termination. We also have designated local or organizational data protection officers, stewards, or managers for various locations and organizations of Teradata and otherwise as and where required by applicable law.
• Data encryption. Our policies and procedures require that, wherever practicable, we use encrypted connections for any electronic transfers of Personal Data.
• Incident response. To limit the impact of a suspected or actual cybersecurity incident on Teradata and its business, employees, customers, and partners, Teradata maintains and trains against a Cybersecurity Incident Response Plan. 

Unfortunately, security measures cannot be guaranteed to be fully effective, and no website, system, or network can be entirely secure from hacking, cyber-attacks, or cyber-crimes. Please guard against unauthorized access to your passwords and the unauthorized use of computers and other electronic/data-access devices you own or control.

You might find Stay Safe Online, powered by the National Cyber Security Alliance, and its “Stop. Think. Connect.” initiative helpful and informative.

For more information about our security policies and practices, please visit our Trust Center.

Data Retention

Teradata will retain your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Statement or as required by law. We will keep Personal Data until it is no longer necessary to provide our products and services, fulfill our contractual agreements with you or your employer, comply with applicable law, protect Teradata’s rights and interests, or as otherwise needed for lawful purposes. In determining this period, and where your employer is a Teradata customer or customer prospect, we take into consideration the duration of your tenure with your employer and the duration of our legal and contractual obligations and potential business relationship with your employer. We will destroy, erase, or anonymize Personal Data when it is no longer needed for these purposes.

Privacy Statement for Children

The Websites and Teradata platforms are intended for users over the age of sixteen. Teradata does not knowingly collect or intend to collect Personal Data from anyone younger than sixteen years of age. In the event we learn we have collected Personal Data from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child under sixteen, please contact us at privacy@teradata.com.

Enforcement & Onward Transfers

Teradata maintains procedures for verifying compliance with the commitments we make in this Privacy Statement. To do this, we complete one or more relevant Privacy compliance assessments at least annually and make improvements based on the results thereof.

We provide the resources identified in the Contact Information section of this Privacy Statement so you may raise Privacy-related questions or concerns with us. For disputes related to the EU-U.S. DPF, the UK-U.S. DPF, and the Swiss-U.S.DPF, we also provide the dispute resolution process noted in the Complaints section of this Privacy Statement so that you have a process and mechanism to enforce compliance with the standards set forth in this Privacy Statement.

We are subject to the investigatory  and enforcement powers of the U.S. Department of Commerce and U.S. Federal Trade Commission and by applicable national Data Protection Authorities with respect to certain Personal Data, such as Personal Data in HR data. Teradata remains responsible and liable under the EU-U.S. DPF Principles, the UK extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles unless Teradata proves that it is not responsible for the event giving rise to the damage. 

Teradata commits to cooperating with EU Data Protection Authorities and the Swiss Federal Data Protection and Information Commissioner and complying with the advice given by such authorities regarding HR data transferred from the EU and Switzerland in the context of the employment relationship.

Changes and Supplemental Terms

We are committed to notifying data subjects regarding a change in this Privacy Statement in a timely manner. To that end, we will post a public notice via the Effective Date written at the top of this Privacy Statement and for at least 30 days afterward when we materially update or modify this Privacy Statement. You may request a file showing the changes from the last version by emailing privacy@teradata.com.

From time to time, we may supplement or amend this Privacy Statement and other Privacy terms with website- or interaction-specific information and terms (“Supplemental Privacy Terms”). If so, we will notify you of any such applicable Supplemental Privacy Terms and give you the choice to consent or not consent to them.

Contact Information

You may contact our Ethics, Compliance & Privacy Office or our Data Protection Officer using the contact details below to exercise your Privacy rights or with any requests, questions, or concerns regarding your Personal Data or Teradata’s handling of Personal Data. Questions or concerns specific to Information Technology (“IT”) Security may also be directed to our Global Information Security Office.